Guest Pre-Arrival Concierge
Sends a personalized pre-arrival message to confirmed guests: check-in instructions, local recommendations, parking details, and a request for any special needs. Collects arrival time estimate to optimize check-in staffing.
Low complexity · ~5 days to build · Guest experience
Works with: PMS (property mgmt), SMS/Email, CRM
Post-Stay Review Solicitor
Sends a post-checkout message thanking the guest and requesting a review on Google, TripAdvisor, or Airbnb. Includes a direct link. Negative experience signals are intercepted and routed to the owner before the guest posts publicly.
Low complexity · ~4 days to build · Reputation
Works with: PMS, Email/SMS, Google Business API, TripAdvisor API
Event RSVP & Logistics Manager
Manages RSVP collection and event logistics communication. Sends confirmations, dietary/preference collection forms, venue directions, schedule updates, and day-of reminders. Post-event: thank-you and feedback collection.
Low complexity · ~5 days to build · Event success
Works with: Event platform, Email/SMS, Forms, CRM
Revenue Management Alert
Monitors booking pace against historical benchmarks and competitive rate data. Alerts the owner when occupancy is lagging or when a price increase opportunity exists based on demand signals. Suggests rate adjustments by date range.
High complexity · ~18 days to build · Revenue per room
Works with: PMS, Channel manager, Comp set data, Email/Slack