Home / Agent Catalog / E-Commerce & Retail
Product content, order questions, abandoned carts, returns — e-commerce runs on repetitive work that scales with every SKU. Augmenta builds AI agents for e-commerce and retail SMBs that prepare listings, answer customers, and recover revenue inside WooCommerce, Shopify-style stacks, and your existing channels.
13 ready-to-build agents · fixed scope · by Augmenta
Takes a supplier spec sheet (PDF or URL) and returns a complete WooCommerce-ready package: product title, structured description, market-localized selling points, meta title + description, and a WhatsApp promo variant. Human reviews and publishes.
Works with: WooCommerce, Google Drive, WhatsApp
Runs automatically before any product goes live. Checks: main image present and correctly sized, financing mention in description, price consistency across title/body/schema, CTA links valid, meta description within character limits. Flags issues before customers see them.
Works with: WooCommerce, Slack/Email
Nightly sweep across all stores. Detects: products with zero or invalid pricing, broken images, out-of-stock items still showing as available, pages missing meta or schema, new pages without a CTA. Delivers a daily digest via email or messaging app.
Works with: WooCommerce API, Email/WhatsApp, Make.com
Audits product pages for AI-citation readiness (schema markup, structured Q&A, trust signals). Drafts a GEO content layer per store: structured FAQs, brand authority blocks, comparison content optimized for AI retrieval (ChatGPT, AI Overviews, Perplexity). Human reviews and deploys.
Works with: WooCommerce, Google Search Console, CMS
Threads UTM parameters from ad click through WhatsApp conversation through WooCommerce order via Make.com. Delivers a weekly attribution digest showing which channels and creatives drove real revenue — not just clicks or messages.
Works with: Make.com, WooCommerce, Meta Ads, Google Ads, GA4
Post-purchase sequence: delivery confirmation → review request → accessory upsell. Separate win-back journey for customers inactive 90+ days triggered automatically. Runs on Mailchimp or Brevo — no new infrastructure required.
Works with: Mailchimp/Brevo, WooCommerce, Email
Monitors purchase history and triggers personalized recommendations at the right moment — e.g., accessories upsell 2 weeks after a device purchase. Requires a basic CRM layer (Odoo or equivalent).
Works with: CRM (Odoo), WooCommerce, Email/SMS
Monitors stock levels by SKU and alerts before a fast-moving product hits zero. Secondary monitor watches competitor pricing on key models and flags exploitable price gaps. Alerts delivered via WhatsApp or email.
Works with: WooCommerce API, Competitor scraper, WhatsApp
Classifies intent, payment type, and product category on incoming WhatsApp messages. Routes to correct flow: VisaLink, installment plan, direct checkout, or COD. Eliminates repetitive qualifying questions and reduces handle time.
Works with: WhatsApp Business API, CRM, Make.com
Detects checkout drop and sends a personalized WhatsApp message with product detail and financing info. Handles payment plan confusion proactively. Separate branch for COD-intent customers who fall off checkout without outreach.
Works with: WooCommerce, WhatsApp Business API, Make.com
Processes return or refund requests: validates eligibility against policy, generates a return label if approved, initiates refund in the payment system, and updates order status in WooCommerce. Routes exceptions and policy edge cases to staff.
Works with: WooCommerce, Payment gateway, Email/SMS, Shipping API
Monitors shipment status for all open orders via carrier APIs. Proactively notifies customers of delays before they contact support. Sends delivery confirmation with a review request and return instructions automatically.
Works with: Carrier APIs (FedEx/UPS/DHL), WooCommerce/Shopify, SMS/Email
Aggregates returns data weekly by SKU, category, return reason, and customer segment. Identifies products with above-average return rates and flags potential quality or description issues. Sends digest to product and operations teams.
Works with: OMS, Returns management, Email/Slack, Analytics
Every business runs on the same plumbing. These cross-industry Augmenta agents pair well with the e-commerce & retail builds above: Job Description Generator · Resume Screening Agent · Candidate Interview Scheduler · Employee Onboarding Orchestrator · PTO & Leave Request Handler · Performance Review Reminder & Prep. See all 95 agents in the full catalog →
The catalog below covers product content preparation from supplier specs, customer-question handling, order-status responses, review management, and win-back campaigns — each one a production-grade workflow with a human checkpoint where it matters.
No. Augmenta's agents plug into the store you already run — WooCommerce, marketplaces, WhatsApp, email — and automate the work around it. Nothing about your storefront changes.
Builds are fixed-scope and typically take 3 to 12 days depending on complexity. The Discovery Sprint prices your specific build and ranks it against every other automation opportunity in your operation first.
Augmenta's fixed-fee Discovery Sprint maps your operation and ranks every automation by return — you keep the analysis either way.
Book a Discovery Sprint